1. Overview
AI Shield Training (“AI Shield,” “we,” “our,” or “us”) provides corporate AI safety training, certification programs, learning content, and related services. This Privacy Policy explains how we collect, use, store, and protect personal information when individuals or organizations use our training platform, sign up for a certification program, or interact with our website. By using AI Shield Training, you agree to the terms described in this Privacy Policy.
2. Information We Collect
We collect information in three main categories:
A. Information You Provide Directly
- Name
- Email address
- Company name
- Job title / role
- Phone number (optional)
- Billing information (processed securely by Thinkific Payments/Stripe)
- Course activity, progress, and assessment results
- Support inquiries and communication
B. Organization-Level Information
For corporate enrollment, we may collect:
- Company employee count
- Licensing tier
- Training administrator contacts
- Department and role segmentation
- Compliance reporting preferences
C. Automatically Collected Information
Through Thinkific and our website:
- IP address
- Device information
- Browser type
- Login timestamps
- Course progress analytics
- Interaction with training modules
Cookies and analytics tools may be used to improve the platform experience.
3. How We Use Your Information
We use collected data to:
- Deliver training, certification, and course access
- Verify identity and manage user accounts
- Track course completion and certification status
- Provide support and respond to inquiries
- Send certification reminders and compliance notifications
- Improve training content and platform performance
- Record and validate compliance activity for organizations
- Send marketing and educational emails (only with consent)
4. Email Marketing & Communication
We may send:
- Training updates
- Certification renewal reminders
- New module announcements
- Policy changes
- Offers for advanced training (Professional / Enterprise)
You may opt out at any time by using the unsubscribe link in emails. Marketing emails are only sent with explicit consent at checkout, in compliance with email marketing laws.
5. Sharing of Information
We do not sell personal data.
We may share limited data with:
- Thinkific (our LMS platform provider)
- Stripe (for payment processing)
- Email service providers
- Compliance or legal authorities if legally required
All vendors operate under data-processing agreements consistent with U.S. standards.
6. Data Retention
We retain:
- Training records and certification history for as long as an organization remains active
- Billing and tax-related records as required by U.S. law
- Inactive account records for up to 24 months unless deletion is requested
7. Security
We implement appropriate administrative, physical, and technical safeguards to protect data, including:
- Encrypted payment processing
- Access-controlled training environments
- Regular platform monitoring
- Compliance with industry standards for training organizations
8. Your Rights
You may request:
- Access to your personal data
- Correction of inaccurate data
- Deletion of your account (unless prohibited by compliance obligations)
- Opt-out of marketing communications
Contact: AI Shield Support
9. Children’s Privacy
AI Shield Training is intended for adults 18+. We do not knowingly collect data from minors.
10. International Users
Our services are operated from the United States. If you access AI Shield from outside the U.S., your information will be processed according to U.S. privacy practices.
11. Updates to This Policy
We may update this Privacy Policy as needed. The “Effective Date” above indicates the most recent revision.
12. Contact Information
Deep Dive Innovations LLC
Sheridan, Wyoming, USA
Email: AI Shield Support